How To Request A Product (Sourcing)

Found a winning product that isn't on Tradelle yet? The sourcing team can try to make it available for fulfillment.


How To Submit A Request


Product inquiries and sourcing requests are currently handled by email only at support@tradelle.io. A dashboard inquiry feature is planned, but is not available yet. Include:


  • A direct AliExpress or Alibaba product link, if available.
  • The exact variant, color, size, or bundle.
  • Destination country and expected quantity or order volume.
  • A reference page or clear pictures if you do not have a supplier link.


A direct supplier link helps identify the exact item. If you only have a competitor page or pictures, support can review the reference and may ask for more information; sourcing is not guaranteed.


What Happens Next


The sourcing team contacts multiple manufacturers to negotiate pricing and shipping. This takes time, and the team prioritizes one product per seller at a time, so lead with your best product.


Availability depends on supplier stock, product requirements, intellectual-property restrictions, and carrier rules. A product being unpatented does not guarantee that it can be sourced or shipped.


Once approved and available, the product appears in Marketplace, where you can check its variants, destination-specific shipping, and current costs before importing it.


Marketplace product variants, shipping destination, costs and import button


Pricing


  • Share a lower supplier price if you want the team to check it. A price reduction is not guaranteed.
  • Request bundle pricing for the exact combination and destination. Multiple SKUs do not automatically receive a combined shipping price or ship in one parcel.
  • Use the confirmed quote and listed variant; do not promise bundle discounts before approval.


Bulk Orders & Branding


Tradelle operates on a pay-when-paid model: products are fulfilled per order, so bulk purchases aren't supported. If you've scaled to around 25+ consistent daily sales and want bulk pricing or branded packaging, Tradelle can connect you with a sourcing agent who handles that directly with the manufacturer. See Branding, Packaging & What Your Customer Sees.

Updated on: 26/09/2026

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