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Articles on:Returns & Refunds
Refund policy and step-by-step claims for damaged, lost, or returned orders.

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  • Refund & Return Policy For Fulfillment Orders
    Products sourced through Tradelle are considered final sales. However, Tradelle stands by the quality of its products and will offer a refund or replacement for damaged, defective, or incorrect items in line with Section 4 of its Terms of Use. To initiate a refund or replacement, sellers must submit appropriate documentation (pictures or videos) within seven days of the customer receiving the shipment. In situations where packages are lost or experience significant delays, Tradelle will addresPopular
  • How Refunds & Replacements Work: Submitting A Claim
    Something went wrong with a fulfillment order? Here's exactly how to get a refund or replacement from Tradelle, step by step. For the full policy details, see the Refund & Return Policy For Fulfillment Orders. || You are the point of contact for your customers. Tradelle doesn't communicate with them directly. Your customer contacts you, and you coordinate with Tradelle's support team. What's Covered **Damaged or defectiveFew readers

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